Founders pricing questions

Publiz is a social media management platform that lets you create, schedule, and publish posts across 10 platforms, social networks and blogs alike, from shared workspaces. It includes AI-powered content ideation, analytics, team collaboration, and a developer API.

Publiz supports YouTube, LinkedIn, X (Twitter), TikTok, Pinterest, Bluesky, Discord, DEV, Mastodon, WordPress, 10 platforms in total. You can connect one account per platform in each workspace.

Sign up for free and you'll get a 14-day trial with full access to the paid-plan publishing features. No credit card required. The trial doesn't include AI credits. AI tools run on paid plans, which each come with a monthly credit allowance, and you can buy more as a pack. After the trial, you can continue on the Free plan or upgrade to a paid plan.

Yes. The Free plan includes 1 workspace, up to 20 posts/month, and access to all supported platforms. No credit card required.

Publiz offers 5 plans: Free ($0/mo), Starter ($10/mo founders price, $14/mo list), Creator ($19/mo founders price, $24/mo list), Pro ($49/mo founders price, $59/mo list), Agency ($149/mo founders price, $179/mo list). All paid plans include yearly billing with savings.

Plans differ in the number of posts per month, scheduled posts, workspaces, drafts, ideas, media storage, analytics retention, API access, and available add-ons. Every plan has a monthly post limit, and Agency's is the largest. On Creator, Pro and Agency you can top it up with a post pack for a busy month. If you run out every month, a bigger plan is the better deal. See the pricing section for the full comparison.

Yes. Yearly billing saves you money compared to monthly billing. The exact savings depend on your plan tier.

Your account automatically moves to the Free plan. Your existing scheduled posts will still publish, and workspaces beyond the Free plan's limits become read-only. The Free plan has no media library, so if you have files in yours, you get 30 days to download them or upgrade before they're removed. You can upgrade at any time.

New users get a 14-day free trial with full access to the paid-plan publishing features. No credit card required. It does not include AI credits. AI tools need a paid plan, which comes with a monthly credit allowance, and you can buy more as a pack. You can upgrade to a paid plan at any time during or after the trial. If you don't upgrade, your account automatically moves to the Free plan when the trial ends.

Yes. Every paid plan includes a monthly allowance of AI Credits: Starter 100, Creator 500, Pro 2,000, and Agency 6,000. The Free plan includes none, and the trial does not include any either. The allowance starts when a paid subscription becomes active. The allowance resets at the start of each cycle and does not roll over: whatever is left of this month's allowance is replaced by a fresh one rather than added to it. If you subscribe yearly you still receive the allowance monthly, not twelve months of credits up front. Credit packs you buy are separate and are treated differently. Your monthly allowance is spent first, so a pack is only drawn on once the allowance runs out, and a pack keeps its own much longer validity window instead of expiring with the month. Changing plan never touches your purchased credits: upgrading mid-cycle adds the difference between the two allowances, and downgrading caps the allowance at the new plan's figure. Cancelling keeps the allowance for the period you already paid for. The exact allowance for each plan is shown on the pricing page, and the app always shows what an operation costs before you run it.

AI Credits are a single, transparent meter for every AI feature in Publiz. AI tools need a paid plan, and every paid plan includes a monthly allowance of credits that resets each cycle without rolling over (see "Do paid plans include AI credits every month?"). You can also buy credits as a pack. The monthly allowance is spent first, and each AI run (idea generation, content enhance, a carousel, a featured image and so on) deducts credits when it runs successfully. Text is charged per run and images per item. Credit pack prices are listed on the Pricing page. What each run costs in credits is tuned in the app, which always shows the exact cost before you run anything, and that quote is the number to trust. Purchased credits have a configured expiry window with a grace period and advance notifications, so you have time to use or top up before anything is locked. Your monthly plan allowance is unaffected by that and simply resets. If you'd rather not spend credits on writing, configure BYOK (see "Can I use my own AI keys (BYOK)?"). Operations that run on your own provider don't consume Publiz AI Credits.

Voucher codes grant AI credits. We (and partners running campaigns or events) issue codes that paid-plan users can redeem from Dashboard → Settings → Vouchers. Each code can be redeemed once per account: some codes are first-come-first-served until a participant cap is reached, others are invite-only and only the listed email addresses can redeem them, and codes can have an expiry date. A paid plan is required because vouchers grant AI credits, and AI features in Publiz are gated behind paid plans, so free-tier users will see an upgrade prompt on the redemption screen.

Neither, exactly. Each plan is a flat monthly price that includes a set number of workspaces, and every workspace can connect each supported platform once. You never pay per connected account. If you manage one brand, one workspace is enough. For several brands, use the workspaces your plan includes, then move up a plan or, from Creator up, add extra workspaces.

Each brand typically maps to its own workspace, so accounts, drafts, ideas, and team access stay cleanly separated. Each plan includes a set number of workspaces, and from Creator up you can add more with the Extra Workspace add-on. There is no per-channel fee inside a workspace, so the cost of running ten brands is determined by the workspaces and seats you need, not by how many social accounts those brands have.

Post to it. Starter comes with 200 X credits a month and they all go to publishing, and you can top up if you run out. What Starter leaves out is reading from X. We don't pull your post metrics or profile stats from X on this plan, so X won't show up in your analytics. Every read costs X credits too, and refreshing stats each day would eat a 200-credit allowance before you got many posts out. If you want X analytics, Creator and up have them.

We accept major credit cards. Payments are processed through our payment provider, which handles tax and VAT globally.

Upgrades take effect immediately. You're charged a prorated amount for the remaining days of your billing period, and a new cycle starts from the upgrade date.

You keep your current plan until the end of your billing period. At the next cycle, your plan switches to the lower tier. You can cancel the pending downgrade anytime before the period ends.

Cancel anytime from Dashboard, Settings, Billing & Plan. Your subscription stays active until the end of your billing period. After that, your account reverts to the Free plan. Existing scheduled posts continue to publish, and workspaces beyond the Free plan's limits become read-only. The Free plan has no media library, so if you have files in yours, you get 30 days to download them or upgrade before they're removed.

Yes. You can get a full refund within 14 days of any charge, whether it's your first payment, a renewal, an add-on, a credit pack, or a post pack. You don't need to give a reason. Dodo Payments handles our payments as our Merchant of Record. To ask for a refund, [email us](/contact) from your Publiz account email with the date of the charge, or manage your purchase in the [Dodo Payments customer portal](https://customer.dodopayments.com) using the email you paid with. Either works. A refunded plan or add-on ends right away, and your account moves back to Free. A refunded pack takes its credits or posts back out of your balance, or whatever is left of them if you've used some. The details are in our [Refund Policy](/pages/refund-policy).

Go to Dashboard, Settings, Billing & Plan and click "Manage Payment" to open the payment portal where you can update your card and manage your subscription.

Receipts are automatically generated after each payment. Download them from the Transaction History dialog on the Billing page.

Only a little, and only for what it adds to the request. AI drafting and rewriting are charged by how much text goes in and comes out. A persona adds its rules and examples to what goes in, so a draft written with one costs slightly more than the same draft without. There is no separate fee for having a persona or for picking one. Two things do cost a normal AI call: trying a persona on a sample topic, and asking AI to build one from your posts. Both tell you roughly what they will cost before you run them.

Both scheduled posts and publish-now posts count toward your monthly post quota. The difference is timing: scheduled posts are queued to publish at a future date/time, while publish-now sends immediately. Each plan also has a separate limit on how many posts can be in scheduled status at the same time. For example, the Free plan allows up to 20 posts a month, with up to 3 of them scheduled at once.

AI runs on AI Credits, not on a separate subscription. AI tools are available on paid plans, and every paid plan includes a monthly allowance of credits (Starter 100, Creator 500, Pro 2,000, Agency 6,000) which resets each cycle and does not roll over. The Free plan and the trial include none. You can buy more as a pack at any time. The monthly allowance is spent first, and purchased credits keep their own longer validity. Each run deducts what it costs, and the app shows that cost before you run it. You can also switch writing to BYOK by connecting your own provider key, and those runs will not spend Publiz credits. Carousels and featured images always use credits.

Bring Your Own Key lets you connect your own API key for supported AI providers, including OpenAI, Anthropic, Google Gemini, Kimi Code, Z AI, Sumopod, and any OpenAI-compatible endpoint. It applies to writing only (ideas, posts and enhancement). Carousels and featured images always run on Publiz's providers and spend AI Credits. In BYOK mode those text generations are unlimited and carry no additional subscription cost. Available on all paid plans as an alternative to spending Publiz AI Credits on text.

The media library comes with every paid plan. Storage is persistent, cloud-based, and shared per user across all your workspaces: Starter 1 GB, Creator 2 GB, Pro 15 GB, and Agency 75 GB. From Creator up you can add more storage as an add-on. The Free plan has no media library: a post's images and video are kept only until it publishes.

Each workspace supports all 10 platforms (YouTube, LinkedIn, X (Twitter), TikTok, Pinterest, Bluesky, Discord, DEV, Mastodon, WordPress), but each platform can only be connected once per workspace. To connect the same platform with a different account, switch to a different workspace or disconnect the current account first. Team members can be invited on plans that support it. The number of workspaces and team members depends on your plan tier.

Yes, on every plan, Free included. Your plan decides how much history is kept: 7 days on Free, 30 on Starter, 30 on Creator, 90 on Pro, and 365 on Agency. Scope: analytics cover posts published through Publiz. We read each post's metrics back from the platform it went out on. Posts you created directly in the native app are not tracked, because Publiz has no record of them.

Yes, on every plan. Free keys can publish posts and check usage, and paid plans open up more of the API, with more keys and webhooks as you go up. The full reference is at [/docs/api](/docs/api), along with a machine-readable OpenAPI spec. Official SDKs for TypeScript, Go and Dart are coming soon. Until then, the REST API works from any language.

Drafts let you save posts in progress before scheduling or publishing. Ideas help you brainstorm content. You can create them manually or generate them with AI, which needs a paid plan and spends AI credits (or your own key in BYOK mode). The number of drafts and ideas available depends on your plan. For example, the Free plan includes 10 drafts a month and no ideas, while Agency goes up to 2,000 drafts and 1,000 ideas a month.

Publiz supports text posts, image posts, video posts, carousels, and platform-specific formats like Instagram Reels and Stories. You can customize content and media separately for each platform within a single post, so the same post can have different text or images on each platform.

If publishing fails on some platforms but succeeds on others, the post is marked as partially failed. The system automatically retries failed platforms in the background. If all retries are exhausted, the post credit is refunded and you'll be notified.

Comments sync for posts you publish through Publiz on YouTube, LinkedIn, Bluesky, Discord, and Mastodon. We start tracking a post the moment it's published and pull its comments on your plan's schedule, so you can read and reply without leaving Publiz. Discord needs the Publiz bot on your server for this, which is one extra authorize from the account row. Posts you published outside Publiz are picked up too: we scan your connected accounts on a schedule, and the 'Sync accounts' button in the Inbox runs that scan right away. The other networks don't let apps read comments, so those stay on the platform itself.

On any comment we've synced, you can reply or delete it from the Comments page, and the change is made on the platform itself. Hiding only works where the platform offers it (YouTube). On the others, deleting is the way to take a comment down. Bulk hide and bulk delete are available on Pro and Agency.

Reply templates are short canned responses (e.g. "Thanks for your support!") you can save once and reuse on any comment. Pick a template from the reply dialog to fill the box, edit if needed, and send. Templates live per workspace. Free and Starter don't include templates. Creator allows 5, Pro 15, and Agency 50.

Comment rules watch incoming comments for conditions you set (e.g. content contains "giveaway", author name starts with "@spam") and suggest an action: a reply, a hide, or a delete. Nothing happens on the platform until you approve it. Suggestions wait in Inbox, Automation, Approvals, where you can approve them, edit a reply first, or dismiss them. Rules check every new comment we sync. You can scope a rule to specific connected accounts or apply it across all of them. Hiding only exists on YouTube, so an approved Hide does nothing on other platforms: the comment stays up and the run shows as failed in the rule's History. Use a Delete rule there, or scope the Hide rule to accounts that support it. Comment rules start on Creator: Free and Starter have no rules, Creator allows up to 3, Pro 10, and Agency 50.

Yes, with one guardrail. Rules are grouped into two categories: Reply (Reply with template, Reply with AI) and Visibility (Hide, Delete). Each comment gets at most one suggestion per category, so you are never asked to reply twice or to hide and then delete the same comment. Within a category, the highest-priority matching rule makes the suggestion (ties break by creation date). A comment that matches both categories gets one reply suggestion and one visibility suggestion, and you approve or dismiss each on its own.

A Reply with AI rule drafts a reply for each matching comment, using the instructions you set on the rule (e.g. "thank them warmly and mention our weekend sale"). The draft waits in Approvals, where you can post it as is, edit it first, or dismiss it. Nothing is posted until you approve it. Writing the draft spends AI credits from your balance, usually a credit or two depending on how long the prompt and reply are, so a dismissed draft still costs what it took to write. You can view recent runs and any failures from the History button on each rule. If your balance runs out, AI drafts pause until you top up or your monthly allowance resets.

Some platforms push new comments to us, and those usually arrive within seconds. Everything else, and anything a push misses, is fetched on a schedule that depends on your plan, and whenever you click 'Sync accounts' in the Inbox. Each pass fetches up to about 250 comments per post, so a very busy post can take a few passes to catch up.

No. When you delete a comment from Publiz, we call the platform's delete API straight away, and no platform we sync with offers a way to bring a deleted comment back. If you only want a comment out of sight, hide it instead, where the platform allows that (YouTube). Hidden comments stay on the platform and can be un-hidden any time.

They help with the writing and planning around a post. AI drafts and rewrites captions, suggests ideas, writes a first comment, suggests replies to comments for you to approve, turns a topic into a carousel, and makes a featured image for an idea. Each run spends AI credits and shows the cost before you run it. The tools that are live right now are listed at [/tools](/tools).

Yes, for writing. BYOK covers the writing features: content ideas, generating and regenerating posts, enhancing a post or an idea, and AI reply suggestions. Connect your own key and those runs go through your provider instead of ours, and spend no Publiz AI Credits. Carousels and featured images do not use BYOK. They always run on Publiz's own providers and spend AI Credits, because each of those models needs its own request format, so a key on its own is not enough to run them properly. BYOK needs a paid plan. Supported providers are OpenAI, Anthropic, Google Gemini, Kimi Code, Z AI, Sumopod, and any OpenAI-compatible endpoint. Add yours in Settings → AI Providers.

Go to Settings, then Accounts, and click Connect on Discord. Discord itself will ask which server and which channel you want Publiz to post to, so there is nothing to copy or paste on our side. Pick them, approve, and you are done. You need the Manage Webhooks permission in the server you choose. If you do not see your server in the list, ask a server admin to grant you that permission or to connect it for you. After connecting, the account is shown under the name of your Discord server. Click the channel link on that row to open the exact channel your posts will go to.

Publishing to Discord only needs a webhook, which is why connecting is quick and needs only the Manage Webhooks permission. Reading engagement back is different: Discord will not report reactions or replies to a webhook, so that requires adding the Publiz bot to your server. We keep these as two separate steps on purpose. Adding a bot requires the Manage Server permission, and if we bundled it into connecting, anyone without admin rights could not use Discord at all. To turn analytics on, open Settings, then Accounts, and click Enable analytics on your Discord row. If you skip it, everything else keeps working normally and you can come back to it at any time.

DEV does not offer a Connect button the way the other networks do, so you paste an API key instead. On dev.to, open Settings, then Extensions, and scroll to DEV Community API Keys. Give the key any name you like, generate it, and copy it. Then in Publiz go to Settings, then Accounts, click Connect on DEV, and paste it in. Two things worth knowing. The key works on your whole account rather than on one app, so treat it like a password and only paste it somewhere you trust. And it does not expire, so you will not be asked to reconnect. If you ever delete the key on dev.to, publishing stops and you connect again with a new one.

You can write the article, schedule it, publish it, edit it afterwards, and see its views, reactions and comment count. There are three limits that come from DEV itself, not from us. An article can carry at most four tags, and DEV may rename or merge the ones you pick. The title can be up to 128 characters. And DEV's API has no delete, so unpublishing turns the article back into a draft rather than removing it; if you want it gone entirely, delete it from the dev.to dashboard. Comments are read-only on their API too, so DEV articles do not appear on the Comments page and you reply on dev.to itself.

The address of the Mastodon server your account lives on, like mastodon.social or fosstodon.org. Mastodon is not one website: it is thousands of independent servers that talk to each other, and your account belongs to exactly one of them. If your handle looks like @[email protected], the part after the second @ is what we need. Paste the domain, or the whole handle, and we will work it out. We check the server before sending you anywhere, so a typo comes back straight away instead of dropping you on a broken page.

One Mastodon account per workspace, the same rule every network here follows. If you want to manage two, add a second workspace. Worth knowing either way: accounts on two servers are two separate identities with their own followers. Posting from one does not create a post on the other. People on other servers can still follow you and see your posts - that is what makes Mastodon federated - but it is one post from one account, not a copy on every server.

You can write, schedule, publish and delete posts, attach images and video, add a content warning, choose who sees it, post threads, and read and reply to replies. Analytics show favourites, replies and boosts, plus your follower count. What you will not see is impressions or views: Mastodon does not count them anywhere, so we show a dash rather than a zero. The character limit comes from your server - 500 is the common default, but plenty of servers set it higher, and the composer uses whatever yours reports. There is also no way to hide someone's reply; Mastodon has no such feature.

Both kinds. A site you run yourself on your own domain, and a blog hosted at WordPress.com, including one on a custom domain through them. Publiz asks which one you have when you connect, because the two sign in differently: your own site mints an application password on its own approval screen, while WordPress.com uses a normal sign-in where you pick the blog. Everything after that is the same, so the rest of these answers apply to both.

Because Publiz never asks for your WordPress password. When you connect a site you run yourself, we send you to your own site's approval screen, you press "Yes, I approve", and WordPress mints a separate application password just for Publiz. It only works for the REST API, and you can delete it yourself at any time under Users, then Profile, then Application Passwords, and publishing stops the moment you do. Application passwords are a built-in WordPress feature, not a plugin, so nothing needs installing. A blog on WordPress.com does not use one: you sign in to WordPress.com and pick the blog there instead.

Some sites switch the feature off, and some hosts strip the header it relies on, so we check before sending you anywhere rather than letting you find out on a blank screen. Three things usually cause it: a security plugin that disables application passwords, a snippet in the theme or a must-use plugin doing the same, or a managed host that removes the Authorization header from incoming requests. Ask whoever runs the site to re-enable application passwords and pass the Authorization header through, then try connecting again. Your site also needs to be reachable over https.

Because Unsplash and Pexels both require it. When you pick a photo from either one inside the composer, we add a line like "Photo by Jane Doe on Unsplash" to the end of your post as it publishes. That is part of their API terms rather than something we chose. Two things are worth knowing. The credit counts toward the character limit, so on a platform with a short one it eats into what you can write — the counter in the composer already includes it, so what you see is what you get. And the two libraries have different rules: Unsplash requires the credit to link back to the photographer, while Pexels accepts a plain text credit with no link at all. On Bluesky the credit is published as a real clickable link instead of a bare URL. If you upload your own photo, nothing is added.

It publishes articles: a title, a body, an excerpt, a slug, categories and tags, a post format, and a featured image. Categories and tags are typed as names and created on your site if they do not exist yet. Images are uploaded into your media library rather than linked from ours, so nothing breaks later if we delete the file. Unpublishing moves the article to your trash, where you can restore it. What it does not do is analytics: WordPress core has no view counter at all, and we do not pull the stats WordPress.com keeps either. Blog comments stay on your site rather than coming into Publiz. All of this works the same on a site you run yourself and on a WordPress.com blog.

Because of the credit line. Unsplash requires its credit to link back to the photographer, so that link goes into the body of your tweet, and X charges a much higher rate for a post containing a link: 160 credits instead of 12. That is why a post with an Unsplash photo comes to 176 credits while the identical post with a Pexels photo comes to 28. Pexels accepts a plain text credit with no link, so on X we credit it as text and the post stays on the lower rate. Your own writing is untouched either way. Two things follow from that. If the cost matters more to you than one particular photo, pick from Pexels when the post is going to X. And if you have typed a link of your own into the post, it sits on the higher rate no matter where the photo came from. The composer shows you the number before you publish, so this is never something you find out from a bill.

A saved description of how you write. Tone, how formal you are, whether you use emoji or hashtags, how long your sentences run, words you never touch, and a few of your own posts as examples. You write it once. After that, whenever you draft or rewrite a post with AI, you pick a persona and the result follows it instead of sounding like a generic assistant. You can keep more than one. A personal account and a brand account usually want different voices, so most people end up with one for each.

Start with examples. Three to ten of your own posts teach the model more than any setting, because they show your rhythm rather than describe it. You can paste them in or pick them straight from what you have already published. Then fill in whatever the examples do not make obvious: words you avoid, how you open a post, whether you ever use hashtags. There is a quick setup with dropdowns for the common things, and a free-text editor for anything that does not fit in a dropdown. Both halves are used together, so you can lean on whichever suits you. If you would rather not start from a blank page, pick a few of your posts and let AI describe your style for you. It comes back as a suggestion you can read and change before anything is saved.

No. A persona sets the voice, the channel still sets the format. Character limits, how many hashtags fit, whether something becomes a thread: those stay with the channel and win every time. A persona describes how the writing should sound, not how long it may be. So a persona that favours long sentences still gets cut to fit where the channel is short.

Yes. A persona belongs to the workspace, so everyone in it can pick it when they draft, and anyone can create or edit one. Two things are owner-only: deleting a persona, and sharing it across your workspaces. Deleting takes it away from everyone at once, and sharing pushes it into workspaces other members may not belong to, so both stay with the workspace owner. If you run several workspaces, you can mark a persona as shared and it becomes available in all of them without being copied.

Yes. In the composer, open a channel's settings and fill in First comment. Publiz posts it from the same account right after the post goes live. It works on LinkedIn, X, Bluesky, Mastodon and YouTube. Write whatever you like there: extra context, a question to get the conversation going, credits, or a link. The ✨ button next to it can write or rewrite the comment with AI, in one of your personas' voice if you like, which spends AI credits. Some people put links there to keep them out of the post body, because a few networks seem to show posts with links to fewer people. On a thread, the comment goes under the last post. If the comment doesn't go through, Publiz tries again a few times. Your post stays published either way. If it still fails, the post shows a warning with a Retry button. On X, a first comment is a reply, so it spends X credits like any other post, and more when it has a link. The composer shows the price before you schedule, and won't let you schedule a comment your balance can't cover.

Publiz uses a grace zone system. When you approach your limit, you'll see a warning. Beyond the soft limit, you enter a grace zone where you can finish what you're working on, but new scheduling will be blocked until the next billing period or you upgrade.

You won't lose existing files. New uploads are blocked until you free up space, move to a bigger plan, or, from Creator up, add a storage pack.

Existing scheduled posts continue to publish. Workspaces and content beyond your new plan's limits become read-only, so you can still view and export everything. For media library storage: if your files exceed the new plan's quota, you get a 30-day grace period to back up your files, upgrade, or, from Creator up, add a storage pack. After 30 days, if storage is still over quota, the oldest files are automatically removed until usage is within the new limit.

Go to your workspace settings under Billing to see a detailed breakdown of your current usage. You can track posts, drafts, ideas, scheduled posts, workspaces, team members, and media storage, all with progress bars showing how much of your plan's quota you've used.

Two different limits apply to scheduling, and they are easy to confuse. Queue depth is how many posts may sit in the scheduled state at once. Schedule horizon is how far into the future a publish time may be set: 30 days on Free, 60 on Starter, 90 on Creator, 180 on Pro and 365 on Agency. A post dated beyond your horizon is rejected when you save it, and the date picker in the composer stops at the limit as well. Slots return as posts publish, so the queue frees itself over time.

Each workspace gets its own allowance: 1 on Free, Starter and Creator, 3 on Pro and 5 on Agency. The limit is per workspace, not per account, so a second workspace comes with its own keys. Keys are counted when you create one. If you are already at your limit, create is refused until you revoke one, and the slot returns immediately when you do. Downgrading never deletes keys: if you drop from Pro to Creator with three keys live, all three keep working and keep authenticating, you simply cannot create a fourth until you are back under the Creator limit.

The allowance follows API keys on paid plans, and is also per workspace: none on Free, 1 on Starter and Creator, 3 on Pro and 5 on Agency. One event feature may hold several endpoints at once, so posts can go to staging and to production, as long as the URLs differ. Downgrading never switches a webhook off: existing endpoints stay active and keep receiving deliveries, only creating an additional one is refused. Delete a webhook to free the slot.

Every plan gets the same REST API. What changes is which scopes a key can hold. Lite (Free) covers Posts and Usage, so you can publish and check your own limits and credit balance. Standard (Starter and Creator) adds Ideas, Media and Webhooks, which is everything you need to automate publishing. Advanced (Pro) adds Accounts, Members and Analytics, the parts that start to matter once you work as a team. Full (Agency) adds AI, which spends AI credits on every call, plus Insights, Channels and Automation. A plan can't create or edit a key with a scope above its level. After a downgrade, a key that already holds one is refused on those endpoints and keeps working everywhere else.

The analytics page is free on every plan, and your plan decides how much history it keeps: 7 days on Free, 30 on Starter, 30 on Creator, 90 on Pro, and 365 on Agency. Anything older is removed by a daily cleanup, so upgrading does not bring back data that has already been swept. History also only starts from when we began recording it, and most platforms cannot backfill, so a freshly connected account has no past to import.

Discord reports much less than Instagram or TikTok, and that is a limit of the platform rather than something we can work around. Available once the Publiz bot is added to your server: the number of reactions on your posts, the replies people leave, and your server member count, which we show in place of followers. Not available at all: views, impressions, reach, and link clicks. Discord simply does not count these for normal channel messages, for anyone, including Discord's own tools. Where a metric does not exist we leave it blank rather than showing a zero, because a zero would look like a real measurement of no engagement.

A Discord message holds up to 2000 characters. Longer text is trimmed to fit rather than failing the post. You can attach up to 10 files to one message, and each file can be up to 20 MB. Boosted servers allow larger files. If a file is too big to upload, we still publish the post and include the file as a link instead. We upload your media to Discord rather than linking to it, so your posts keep working even if you later delete the file from your Publiz library. Each workspace connects one Discord channel, the same one-account-per-platform rule as every other network. To post to several channels, connect each one in its own workspace. To move to a different channel, disconnect Discord and connect it again, then pick the new channel on Discord's screen.

It depends on your plan, and personas are on the paid plans only. What you have used and what you are allowed shows at the top of the Personas page, so you never have to guess. Personas shared in from another of your workspaces do not count against the workspace you are looking at. Each persona holds up to ten example posts. That is deliberate rather than stingy: a long article as an example gets trimmed before it reaches the model anyway, so your best few teach it more than a large pile would.

To request deletion of your Publiz account and associated data: 1. Log in to Publiz at https://publiz.app 2. Go to Settings → Account → Delete Account 3. Confirm deletion Alternatively, email [email protected] with subject "Data Deletion Request" from the email address associated with your account. We will verify and process the request within 7 days. For data connected via Meta (Facebook/Instagram/Threads), you can also revoke Publiz's access from your Meta account settings: Settings → Apps and Websites → Publiz → Remove.

Yes. Enable MFA from your account settings for an extra layer of security.

Click "Forgot Password" on the sign-in page. You'll receive an email with a reset link.

We use industry-standard authentication, role-based access control, rate limiting, and encrypted token storage. All social platform integrations use official APIs provided by each platform, ensuring secure and trusted connections. Platform tokens are securely managed and automatically refreshed.

Disconnecting stops Publiz from posting to the account and removes what we set up on the platform. Everything Publiz stored for it stays, so you can reconnect later and pick up where you left off. A few platforms don't let apps remove themselves, and when that happens Publiz tells you right after, so you can take Publiz out of that platform's settings too. Deleting is only possible once the account is disconnected, and you type its name to confirm. It removes the account along with its comments, publish history and analytics. If it was the workspace's last account on that platform, the platform comes off your posts and posts that went only there are deleted. It runs in the background and you get a notification when it's done. Posts already published on the platform stay there, because Publiz doesn't delete them. If you want one gone, delete it from Publiz while the account is still connected, or delete it on the platform. Your monthly usage doesn't go back down. Posts you already scheduled or published this month keep counting toward your plan after the account is deleted. Scheduled posts that get removed do free up their spots in the queue.

Add-ons start on Creator: extra workspaces and storage packs from Creator up, and extra team members on Pro and Agency. Starter has no add-ons. AI is not an add-on. Every paid plan already includes a monthly AI credit allowance, and you can buy more as a credit pack, bought separately. Prices for every add-on and pack are listed on the Pricing page.

Yes, from Creator up. Extra workspaces are an add-on on Creator, Pro and Agency, useful when you need more than your plan includes for another brand or client. Starter can't add workspaces, so moving up a plan is the way there.

Yes, from Creator up. Storage comes in packs of 50, 150 or 350 GB, you can hold up to two at once, and they stack on top of your plan's included storage. Prices are listed on the Pricing page.

A post pack adds extra posts on top of your monthly limit. There are two sizes, 100 and 300 posts, and you can buy up to 3 a month on Creator, Pro or Agency. Pack posts are for the current calendar month, and any you don't use expire when it ends. If you keep running out, a bigger plan works out cheaper per post.