Founders pricing questions

Publiz is a social media management platform that lets you create, schedule, and publish posts across 5 social platforms from shared workspaces. It includes AI-powered content ideation, analytics, team collaboration, and a developer API.

Publiz supports Youtube, Linkedin, Tiktok, Pinterest, Bluesky — 5 platforms in total. You can connect one account per platform in each workspace.

Sign up for free and you'll receive a trial with full access to features. No credit card required. After the trial, you can continue on the Free plan or upgrade to a paid plan.

Yes. The Free plan includes 1 workspace, up to 20 posts/month, and access to all supported platforms. No credit card required.

Publiz offers 4 plans: Free ($0/mo), Creator ($24/mo), Pro ($59/mo), Agency ($179/mo). All paid plans include yearly billing with savings.

Plans differ in the number of posts per month, scheduled posts, workspaces, drafts, ideas, media storage, analytics retention, and available add-ons. Only Agency offers unlimited posts. See the pricing section for the full comparison.

Yes. Yearly billing saves you money compared to monthly billing. The exact savings depend on your plan tier.

Your account automatically moves to the Free plan. Your existing scheduled posts will still publish, and workspaces beyond the Free plan's limits become read-only. If your media storage exceeds the Free plan quota, a 30-day grace period applies. You can upgrade at any time.

New users receive a free trial with full access to paid plan features. No credit card required. You can upgrade to a paid plan at any time during or after the trial. If you don't upgrade, your account automatically moves to the Free plan when the trial ends.

AI Credits are a single, transparent meter for every AI feature in Publiz. You top up credits at the workspace level, and each AI run (idea generation, content enhance, image generation, and so on) deducts credits when it runs successfully. The cost depends on the operation and the quality tier you pick — and the app shows the exact credit cost before every generation, so live pricing is always visible in the app rather than in this FAQ. Credits also have a configured expiry window with a grace period and advance notifications, so you have time to use or top up before anything is locked. If you'd rather not spend credits at all, configure BYOK for that operation (see the BYOK question above) — operations that run on your own provider don't consume Publiz AI Credits.

Voucher codes grant AI credits. We (and partners running campaigns or events) issue codes that paid-plan users can redeem from Dashboard → Settings → Vouchers. Each code can be redeemed once per account: some codes are first-come-first-served until a participant cap is reached, others are invite-only and only the listed email addresses can redeem them, and codes can have an expiry date. A paid plan is required because vouchers grant AI credits, and AI features in Publiz are gated behind paid plans — free-tier users will see an upgrade prompt on the redemption screen.

Per workspace. Each workspace can connect every supported platform — Publiz pricing is based on the number of workspaces and team members on your plan, not how many social accounts you connect inside them. If you manage one brand, one workspace is enough. If you manage several brands, add more workspaces or upgrade — your bill grows with workspaces, not with channels.

Each brand typically maps to its own workspace, so accounts, drafts, ideas, and team access stay cleanly separated. Add extra workspaces via your plan tier or the Extra Workspace add-on. There is no per-channel fee inside a workspace, so the cost of running ten brands is determined by the workspaces and seats you need — not by how many social accounts those brands have.

We accept major credit cards. Payments are processed through our payment provider, which handles tax and VAT globally.

Upgrades take effect immediately. You're charged a prorated amount for the remaining days of your billing period, and a new cycle starts from the upgrade date.

You keep your current plan until the end of your billing period. At the next cycle, your plan switches to the lower tier. You can cancel the pending downgrade anytime before the period ends.

Cancel anytime from Dashboard, Settings, Billing & Plan. Your subscription stays active until the end of your billing period. After that, your account reverts to the Free plan. Existing scheduled posts continue to publish, and workspaces beyond the Free plan's limits become read-only. If your media storage exceeds the Free plan quota, a 30-day grace period applies.

Go to Dashboard, Settings, Billing & Plan and click "Manage Payment" to open the payment portal where you can update your card and manage your subscription.

Receipts are automatically generated after each payment. Download them from the Transaction History dialog on the Billing page.

Both scheduled posts and publish-now posts count toward your monthly post quota. The difference is timing: scheduled posts are queued to publish at a future date/time, while publish-now sends immediately. Each plan also has a separate limit on how many posts can be in scheduled status at the same time — for example, the Free plan allows up to 20 posts/month and up to 20 scheduled posts at once.

AI is an optional add-on that provides AI-powered idea generation and AI-assisted writing. Each workspace can use either the platform AI (add-on subscription with per-tier generation limits) or BYOK mode (bring your own API key for unlimited usage). These are alternative modes — each workspace operates in one mode at a time.

Bring Your Own Key lets you connect your own API key for supported AI providers, including OpenAI, Anthropic, Google Gemini, Kimi Code, Z AI, Sumopod, and any OpenAI-compatible endpoint. In BYOK mode, generations are unlimited and there's no additional subscription cost. Available on all paid plans as an alternative to the platform AI add-on.

The media library is available on paid plans only. Storage is persistent, cloud-based, and shared per-user across all your workspaces: Creator includes 2 GB, Pro includes 15 GB, and Agency includes 75 GB. Additional storage can be purchased as an add-on. The Free plan does not include media library access.

Each workspace supports all 5 platforms (Youtube, Linkedin, Tiktok, Pinterest, Bluesky), but each platform can only be connected once per workspace. To connect the same platform with a different account, switch to a different workspace or disconnect the current account first. Team members can be invited on plans that support it. The number of workspaces and team members depends on your plan tier.

Yes, analytics are available on paid plans with varying data retention periods. Not available on the Free plan.

Yes. Paid plans include API key access and webhook integrations. The number of API keys and webhooks scales with your plan tier. Official SDKs will be provided for Go, Dart, and TypeScript.

Drafts let you save posts in progress before scheduling or publishing. Ideas help you brainstorm content — you can create them manually or generate them with AI if you have the AI add-on or BYOK enabled. The number of drafts and ideas available depends on your plan — for example, the Free plan includes 10 drafts and no ideas, while paid plans offer more. Agency includes unlimited drafts and ideas.

Publiz supports text posts, image posts, video posts, carousels, and platform-specific formats like Instagram Reels and Stories. You can customize content and media separately for each platform within a single post, so the same post can have different text or images on each platform.

If publishing fails on some platforms but succeeds on others, the post is marked as partially failed. The system automatically retries failed platforms in the background. If all retries are exhausted, the post credit is refunded and you'll be notified.

Comment sync runs for any Instagram, Facebook, or YouTube post you publish through Publiz — we track the post automatically the moment it's published and start pulling comments on your plan's schedule. For posts you published directly on Instagram, Facebook, or YouTube (outside Publiz), use the 'Sync accounts' button to discover them. Comments on Threads, LinkedIn, Pinterest, and TikTok are not yet available in Publiz — we'll enable them as soon as each platform's API approvals allow.

On any comment we've synced, you can reply, hide, or delete it directly from the Comments page. Replies, hides, and deletes are applied on the platform (Facebook, Instagram, or YouTube) and reflected back in Publiz. Bulk hide and bulk delete are available on Pro and Agency plans.

Reply templates are short canned responses (e.g. "Thanks for your support!") you can save once and reuse on any comment. Pick a template from the reply dialog to fill the box, edit if needed, and send. Templates live per workspace. Free plans don't include templates; Creator allows 5, Pro 15, and Agency 50.

Comment rules let Publiz automatically reply, hide, or delete incoming comments that match conditions you set (e.g. content contains "giveaway", author name starts with "@spam"). Rules evaluate on every new comment we sync. You can scope a rule to specific connected accounts or apply it across all of them. Auto-moderation is a paid feature: Free has no rules, Creator allows up to 3, Pro 10, and Agency 50.

Yes — with one guardrail. Rules are grouped into two categories: Reply (Reply with template, Reply with AI) and Visibility (Hide, Delete). At most one rule runs per category per comment, so we never double-reply or hide-then-delete the same comment. Within a category, the highest-priority matching rule wins (ties break by creation date). A comment that matches both categories will trigger one reply and one visibility action.

A Reply with AI rule writes a custom AI-generated reply for each matching comment, using the instructions you set on the rule (e.g. "thank them warmly and mention our weekend sale"). Each reply consumes AI credits from your workspace balance — typically 1–2 credits per reply depending on prompt and response length. You can view recent runs and any failures from the History button on each rule. If your workspace runs out of credits, AI replies are paused until you top up.

For Instagram, Facebook, and YouTube posts published through Publiz, new comments arrive via platform webhooks within seconds. For posts published outside Publiz, comments are fetched on a recurring schedule per your plan tier and whenever you click 'Sync accounts'. Each sync pass fetches up to about 250 comments per post; very high-traffic posts may take a few sync passes to fully catch up.

No. When you delete a comment from Publiz, we call the platform's delete API immediately — Facebook, Instagram, and YouTube all treat deletion as permanent and offer no restore endpoint. If you only want to make a comment less visible, use Hide instead: hidden comments are kept on the platform and can be un-hidden any time.

Generator Tools turn ideas into ready-to-post visuals. Today you can generate a feature image for any idea (open an idea and run 'Generate image'), or craft standalone images by prompt — both with selectable quality tiers, AI-generated titles for cleaner library headlines, and the ability to favorite & lock images so important assets aren't accidentally cleaned up. More modalities — video and audio — are on the roadmap and will plug into the same Generator Tools surface when ready.

Yes — BYOK works across modalities, including text and image generation. The constraint is on the model, not the feature: you need to provide a key for a model that supports the operation you want to run (for example, an image-capable model for image generation, and a text-capable model for ideas or content enhance). As long as the model you configure can do the job, BYOK works. We support OpenAI, Anthropic, Gemini, and others — manage your providers and models from Settings → AI Providers. When BYOK is in use for an operation, that operation runs against your provider and Publiz AI Credits are not consumed for it.

Publiz uses a grace zone system. When you approach your limit, you'll see a warning. Beyond the soft limit, you enter a grace zone where you can finish what you're working on, but new scheduling will be blocked until the next billing period or you upgrade.

You won't lose existing files. New uploads will be blocked until you free up space or purchase a storage add-on.

Existing scheduled posts continue to publish. Workspaces and content beyond your new plan's limits become read-only — you can still view and export everything. For media library storage: if your files exceed the new plan's quota, you get a 30-day grace period to back up your files, upgrade, or purchase a storage add-on. After 30 days, if storage is still over quota, the oldest files are automatically removed until usage is within the new limit.

Go to your workspace settings under Billing to see a detailed breakdown of your current usage. You can track posts, drafts, ideas, scheduled posts, workspaces, team members, and media storage — all with progress bars showing how much of your plan's quota you've used.

To request deletion of your Publiz account and associated data: 1. Log in to Publiz at https://publiz.xyz 2. Go to Settings → Account → Delete Account 3. Confirm deletion Alternatively, email [email protected] with subject "Data Deletion Request" from the email address associated with your account. We will verify and process the request within 7 days. For data connected via Meta (Facebook/Instagram/Threads), you can also revoke Publiz's access from your Meta account settings: Settings → Apps and Websites → Publiz → Remove.

Yes. Enable MFA from your account settings for an extra layer of security.

Click "Forgot Password" on the sign-in page. You'll receive an email with a reset link.

We use industry-standard authentication, role-based access control, rate limiting, and encrypted token storage. All social platform integrations use official APIs provided by each platform, ensuring secure and trusted connections. Platform tokens are securely managed and automatically refreshed.

Add-ons are available for paid plan users: AI features, extra workspaces, extra team members, and extra storage at multiple tiers. Add-on pricing details are available on the Billing page after signing in.

Yes. Additional workspaces are available as an add-on. Useful if you need more than your plan includes for managing additional brands or clients.

Yes. Storage add-ons are available at multiple tiers and stack with your plan's included storage.

Post packs give you additional posts beyond your monthly limit. Available in two sizes on the Creator plan only, with a maximum number of packs per billing period. Unused pack posts expire at the end of your billing period.